Contact Us

We'd Love to Hear From You

Have questions about our products, shipping, or your order? The IceCore™ support team is always happy to assist you.

Customer Support

Website
icecore.space

Email
support@icecore.space

Phone
+1 (604) 319-3710

Business Address
6048 Elm St
Vancouver, BC V6N 1A9
Canada

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 10:00 AM – 4:00 PM (PST)
Sunday: Closed

Need Assistance?

We can help with:

  • Order status and tracking
  • Shipping information
  • Returns and refunds
  • Product recommendations
  • Warranty and product questions
  • General customer support

Our team strives to respond to all inquiries within 24 business hours.

Thank you for choosing IceCore™. We appreciate your trust and look forward to helping you enjoy a more comfortable, active, and pain-free lifestyle.